Code of Conduct

This Code of Conduct defines the requirements of employees working for individual employers in the community. By complying with this Code of Conduct, employees commit to providing a high standard of work at all times.

Rights and Values

As an employee you must:

• Treat the person you support as an individual
• Respect and promote their views and wishe
• Support their rights to control their lives and make informed choices
• Promote equal opportunities
• Respect diversity and different cultures and values
• Respect and maintain the dignity and privacy of your employer*

Confidentiality

 As an employee, you must strive to establish and maintain the trust and confidence of the person you are working for. This includes:

• Being honest and trustworthy
• Communicating in an appropriate, open, accurate and straightforward way
• Respecting confidential information
• Being reliable and dependable
• Honouring work commitments, agreements and arrangements

You must not:

• Abuse, neglect, exploit or harm your employer*
• Abuse the trust of your employer*, or the access you have to personal information about them, their property, home or workplace
• Share information inappropriately
• Form an inappropriate relationship with your employer*
• Behave in a way which would call into question your suitability to work as a carer/support worker/personal assistant.

You MUST notify your employer if:

• Your circumstances change and you are no longer available to work the hours stated in your contract
• You have any other information which may affect your ability or suitability to work as a carer/support worker/personal assistant
• You are the subject of any criminal investigation
• You incur any driving penalties or you are involved in a road traffic accident where you are the driver and could be at fault (if driving is part of your role).

* Refers to the employer and/or the person receiving support