Services

Our pricing structure is clear and straightforward. We offer fixed price packages enabling you to manage your budget more easily.

We value our clients and we always aim to deliver a personal service that is tailored to meet your needs. Everyone is unique and we have the flexibility to work in a person centred way.

Our services continue to develop as the environment around us changes.

We believe we are competent, dependable, affordable and reliable.

Payroll

We provide a comprehensive payroll service by:

registering you as an employer with H M Revenue and Customs (HMRC)

asking you to complete a form 64-8 (provided by us) to enable us to exchange information with HMRC as your Agent

asking you to complete an FBI 2 form (provided by us) so we can complete online filing on your behalf

providing you with templates for timesheets

providing payslips for each of your employees, showing gross and net pay, deductions of tax, national insurance, student loans and arrestments

sending your employee payslips to you every month

copying timesheets and return them to you for your own records

calculating Statutory Sick Pay (SSP) and Statutory Maternity Pay (SMP) where required

claiming maximum recovery of SMP from HM Revenues and Customs (HMRC) on your behalf

claiming recovery of SSP from the Local Authority (if appropriate)

informing you of the amount due to the HMRC each month by sending you a completed HMRC slip for you to pay and send off in the addressed envelope provided

preparing your year-end Returns for HMRC

producing P60s each year-end for all employees

dealing with all other statutory records, such as P45s, P46s, notification of tax codes, SSP, SMP, etc

offering secure storage of all payroll records for six years

providing information to statutory bodies regarding employee earnings etc, as and when requested

dealing with third party organisations, eg HMRC, Department for Work and Pensions and Council departments (wage arrestments) after becoming your appointed Agent.

dealing with the Pensions Regulator and pension providers for workplace pensions

Admin and Employer Support

We will advise and support you with safe recruitment processes by:

offering support with advertising and writing job descriptions and adverts

placing adverts on your behalf, taking enquires about vacancies and sending out application packs on your behalf

supporting you with interviewing and taking up references on your behalf

supplying Protecting Vulnerable Groups (PVG) membership forms for completion.

We will advise and support you with being a good employer by:

producing and customising contracts of employment for your staff, house rules, disciplinary and grievance procedures and job descriptions

customising templates for working agreements and provide guidance on rules for self-employed workers

assisting with ensuring that employees are eligible to live and work in the UK

providing timesheets for your employees

providing information on appropriate insurance for employers and public liability insurance

giving guidance on pay and employment related issues

keeping you up to date with changes that may affect your employment responsibilities.

We will support you with administration of your direct payment by:

helping you budget your care package and offer support in the planning process

supporting you with preparing quarterly audit information and other associated paperwork

offering secure records storage

liaising with Scottish Borders Council and other partners on your behalf if required

nominating a named worker to you, to ensure continuity

communicating by phone, email, or in person.

Third Party Banking

We will support you by:

holding your funds in a client account

managing your money designated to pay for your care and support

receiving the payments from the local authority, Independent Living Fund, Access to Work and any other source of payments relative to your care provision into a designated client account

making payments (payroll) direct to your staff, HM Revenue and Customs, care providers and any other bills relative to your care and support

providing an audit trail of your expenditure

providing expenditure details to your funders as and when requested.